Availablility, Payment and Shipping

We accept secure payments electronically through Paypal or internet banking and we aim to despatch your goods within 3 to 5 days of receipt of payment, subject to stock availability.  If you need your item/s urgently please send an email and we will do our very best to accommodate your wishes. We will endeavour to inform you of any delays as soon as possible. If this is the case we will give you an idea, as soon as possible, of when stock might be available. All orders are wrapped and where possible we aim to use recycled materials for packaging. A signature will be required on delivery.

SHIPPING RATES

NZ delivery and packing charges:

Our e-commerce system calculates post and packing charges for most NZ deliveries, but for some large items the system can’t calculate a price. For these items please continue with your purchase and pay for your goods.  We will send you a separate invoice to cover post and packaging, which you can pay using Paypal or internet banking.  If you feel this post and packing invoice is too expensive please let us know.  We will re-imburse you for your purchase.

Alternatively you can email us prior to purchase letting us know the items you are interested in and the delivery address.  We will let you know the post and packing costs.

Items returned to us due to an incorrect shipping address or customer delay at depot will incur a re-shipping charge.

NZ Rural Delivery

Most rural delivery owner operators are happy to deliver parcels to your mailbox.  But in some areas parcels above a certain size are not delivered to rural addresses, but instead need to be collected from a delivery depot.  This is unfortunately out of our control and means that we cannot guarantee delivery to Rural NZ postcodes.

INTERNATIONAL delivery and packing charges

We happily deliver worldwide. Overseas orders are not covered by our standard NZ delivery prices. For these items please continue with your purchase and pay for your goods. We will send you a separate invoice to cover post and packaging, which you can pay using Paypal or internet banking.  If you feel this post and packing invoice is too expensive please let us know.  We will re-imburse you for your purchase.

Alternatively you can email us prior to purchase letting us know the items you are interested in and the delivery address.  We will let you know the post and packing costs.